![]() ![]() Microsoft Support and Recovery Assistant use advanced diagnostics to report known problems and details about your Microsoft Outlook configuration. So now we are wondering if this tool is supported for use in GCC High at all?\Įdit: the answer, per GCCH support, is no, the SARA tool is not supported in GCCH. Scan Outlook by using Microsoft Support and Recovery Assistant. I tried to get one of our global admins to register/allow the application with the client ID that was provided in the error code but he said he wasn't able to get it working, got the same error. You might have misconfigured the identifier value for the application or sent your authentication request to the wrong tenant. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant. The Microsoft Support and Recovery Assistant works by running tests to figure out whats wrong and offers the best solution for the identified problem. 2 Use the Support and Recovery Assistant. The application wasn't found in the directory/tenant. For Outlook, open the program and go to File > Office Account > Update Options > Update Now. However, for most of the tests the tool first asks you to sign in, and we get the same error every time, AADSTS700016: We are in the middle of migrating, in a hybrid scenario, and some users are having persistent issues with Outlook connecting or staying connected to Exchange Online. I have been trying to use Microsoft's SARA tool to troubleshoot persistent Outlook connection issues to our GCC High tenant. ![]()
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